We're giving our privacy policy a fresh update. Why the change? Because we’re rolling out powerful new tools with Lanefinder AI Agent Services — like automatic call notes and advanced driver reporting — to help carriers and drivers connect more easily. With these updates, we want you to know exactly how your information is collected, used, and protected.
Version 2.2 Effective date: February 23, 2026
This Privacy Policy explains how Lanefinder Holdings Inc. (“Lanefinder Holdings,” “we,” “our,” or “us”), including its subsidiaries and brands Lanefinder and YouCruit, collects, uses, shares, and protects your information when you use our Services.
This Policy applies to all users of our Services — drivers, carriers, customers, and visitors — across the Lanefinder job board, AI Agent Services, and the YouCruit Applicant Tracking System (ATS). By using these Services, you agree to this Privacy Policy.
Our Services are intended for users in the United States. You must have a U.S. phone number to create an account or use our AI Agent Services. Individuals outside the U.S. may visit public-facing portions of our site, and their information will be handled as described in this policy.
We may also create de-identified or aggregated data that does not reasonably identify you.
Sensitive Personal Information: We do not intentionally collect sensitive personal information (such as race, religion, health, sexual orientation, or biometric data), except where necessary to provide the Services or as required by law. For example, we may collect government-issued identifiers (like a Social Security Number or Driver's License number) as part of the application and background check process required by law (e.g., for DOT-required forms). Our AI Agent Services (such as call notes) may also inadvertently capture sensitive information if you voluntarily disclose it. We do not use this sensitive information for advertising or to infer characteristics about you.
We use cookies and similar tracking technologies. You can control cookies in your browser. We honor Global Privacy Control (GPC) signals as a valid request to opt out of data "Sharing" or "Sales" under applicable law.
We may also use email tracking pixels to monitor open rates and link clicks in our communications. You can disable image loading in your email client to block this.
We may also use your data for internal analytics and service development.
A full list of advertising or analytics partners is available upon request.
We partner with advertising networks that may collect data to provide tailored ads on third-party websites. As noted above, this may constitute "sharing" or a "sale" under California law.
You can opt out of this targeted advertising ("Sharing" or "Sale") by:
Our advertising and tracking practices are supported by our cookie management system. When you first visit our site, you will be presented with a cookie banner that provides more information and allows you to manage your preferences. You can adjust your preferences at any time through our "Cookie Settings" link.
We retain data only as long as is reasonably necessary to:
Some data may be retained in system backups or audit logs as allowed by law. Inactive account data may be retained for up to 10 years to comply with these legal and regulatory obligations or for fraud prevention, unless deletion is requested and permitted by law.
Your information is stored or processed in the United States where we or our service providers operate. If you are a visitor accessing our public site from outside the U.S., your information will be transferred to and processed in the United States, where privacy laws may differ.
Depending on your state, you may have the right to:
You may access or modify your data by logging into your account. You may exercise your Right to Deletion by following the instructions on our Account Deletion page or by emailing support@lanefinder.com .
Account Deletion Process: When you request to delete your account, your profile will be deactivated immediately and will no longer be accessible. Your personal data is then scheduled for permanent deletion after a 7-day period, during which you can contact support to restore your account.
Limitations on Deletion: Please note that account deletion is final. We will delete or anonymize your personal data as requested, except for information we are required to retain to comply with legal or regulatory obligations (as described in Section 7), such as driver application records for DOT/FMCSA compliance, transaction data for tax purposes, or data needed to prevent fraud. This retained data will be securely stored and isolated from active use.
Other Rights: You may use the "Do Not Sell or Share My Personal Information" link in our website footer ( /#ch2-settings ) for advertising opt-outs. For all other requests, please email support@lanefinder.com . We may need to verify your identity before responding.
If you use an authorized agent, we may require:
We will respond to verifiable consumer requests within 45 days, as required by law. If you are in a state that provides an appeals process (such as Colorado, Connecticut, or Virginia) and you wish to appeal our decision on a request, please contact us at support@lanefinder.com .
You can opt out of marketing emails by clicking "Unsubscribe" or contacting support. Service-related emails (e.g., account notices, legal updates) are required.
SMS/Text Messaging: You may receive SMS or in-app messages if you opt in. Message and data rates may apply. You can stop receiving SMS at any time by replying "STOP" to any message. SMS opt-in is not a condition of purchase.
No Mobile Sharing: No mobile information, including SMS opt-in data and consent, will be shared with third parties or affiliates for marketing or promotional purposes.
We may use push notifications, but you can turn these off at the device level.
We use commercially reasonable technical and organizational measures to protect your information. No method is 100% secure, but we take data protection seriously. If you believe your credentials have been compromised, please contact us immediately.
Our Services are not directed to or intended for children under 18. We do not knowingly collect information from anyone under 13. If we learn we have, we will delete it.
If you are a resident of California, you have the rights outlined in the California Consumer Privacy Act (CCPA/CPRA), including the right to:
Right to Limit Use of Sensitive Personal Information: We collect sensitive personal information (such as SSN or driver's license numbers) only for purposes permitted by law, such as performing services you request (like background checks), ensuring security, and complying with legal obligations (like DOT regulations). We do not use it to infer characteristics about you. Because we use your sensitive information only for these permitted purposes, we are not required to provide a "Limit" link. However, we provide you with granular controls to manage sharing of your sensitive data, as described in Section 13.
California "Shine the Light" Law: California residents may request information about our disclosure of personal information to third parties for their direct marketing purposes. We do not disclose your personal information to third parties for their own direct marketing purposes.
Other states (e.g., Colorado, Connecticut, Virginia) may grant similar rights. Contact us to exercise these.
You can designate an authorized agent to make requests on your behalf. We may request identity verification and written consent.
If you apply for jobs through Lanefinder:
Lanefinder Workforce Solutions LLC (on behalf of Lanefinder Holdings Inc.) support@lanefinder.com 412 East Madison, Suite 1200 Tampa, Florida 33602, USA
Our Services may allow you to invite others to use Lanefinder, such as referring a driver or forwarding a job post. When you use these features:
We may update this Privacy Policy from time to time. When we do, we will revise the "Effective Date" above. Continued use of our Services indicates your acceptance of the updated terms.